BIM - Next Level Elevators

Google Rating

4.9

Based on 203 reviews

Next Level Elevators

4.9

review us on See all reviews

Peter Mark

1725678208

Chase reviewed our system to ensure it was all good.He advised the reset again and said lift was operational again .

Shaun Brown

1725677156

Our lift is sensational and Eddie Hume was marvellous to deal with. Can’t recommend these guys highly enough. Top job!!!

Patrick McDowell

1725597935

I engaged Next Level Elevators for a quote, and I must say, Eddie was outstanding. From the start, his exceptional sales and site knowledge made all the difference in my decision to choose their services. Eddie’s expertise in both sales and installation gave me the confidence that our project could be successfully executed. His professionalism and insight were invaluable. It's refreshing to see such dedicated and knowledgeable individuals in a company. I can’t thank Eddie enough for his contribution. What a great asset to Next Level Elevators!

Alcides

1725581677

The Lift install was flawless can’t wait to use the lift. Karl is an asset to the next level.

Roberta

1725536174

James, the technician, always helpful and capable

Ray Younes

1725508862

I had two lifts installed by next level, Paul Bracewell and his team delivered on time and were a pleasure to deal with. The lifts are quality.Will definitely consider them again.

Mace Caruana

1725446014

Eddie & the team were fantastic to deal with. He was knowledgeable & accomodating with all our needs. Great to work with Eddie & would highly recommended

Charlie Westgarth

1725418613

Next Level elevators were excellent for our residential project in Darlinghurst, call out to James and the teamCharlie from Acumen Corp

Craig McCahon

1725414653

Have found Next Level Elevators a pleasure to work with. Right from the start with our first contact with sales consultant Justin Hammond through to the hand over process communication has been terrific. The project manager Eddie Hume has been extremely helpful throughout the process of the lift install. Would highly recommend them and their team.

Margaret Singleton

1725363251

Fantastic elevator. All aspects of our elevator installation and the handover went very smoothly and the follow up communication by Mitch was a welcome surprise. We are very happy with the service that Next Level Elevators supply. Highly recommend them to deal with.

Warren Hobbs

1725254646

Very happy with the lift. Runs very smoothly. Not having had a lift before relied heavily on Eddie Hume to make sure the installation was smooth. Apparently most customers have the opaque glass door we went for the clear . Attached is a photo

rob mitchell

1725252397

We are a local builder in the Illawarra and have worked closely with Next Level over the past couple of years. There approach and service are second to none. Highly recommend them

Caroline Bugg

1725242919

Eddie Hume was fantastic, very responsive and flexible with all areas of our lift instalation!

Jenny Smith

1725081047

We have now had our Next Level elevator for six months and it is performing very well and looking great. Eddie Hume and his Geelong install team were considerate, helpful and didn’t miss a beat. Happy customers.

Peter Jacobsen

1725008551

The lift was expertly installed by Karl. He worked thoroughly and showed a very conscious attitude at all times. I would highly recommend Next Level Elevators.

Phillip F

1725002276

Our Next Level lift had it's first service recently and during the service it was noted that the signal for the SIM card was not very strong.James, who was doing the service recommended a change of network provider which has been done and it now works a treat. James is very knowledgeable and just this suggestion has set our minds at ease as there is nothing worse than getting stuck in a lift without outside communication.

Vin Duggan

1724981974

We have had a Next Level Elevator installed in our new home extension and love it.Looking to engage a builder in 2022, we ordered the lift early that year with delivery later in the year (expected delays by COVID being realised).We were unable to get a builder, so I ran the project as an owner builder during 2023. The installation occurred immediately after the lift shaft was completed (Sept 23) Then the lift was commissioned as soon as final certificate for the build was issued (Jan 24).Despite the extensive delays caused in completing the build, NLE’s Project Manager Eddie Hume kept on top of progress regularly checking with me where we were at and updating target dates.When I was finally ready to have the lift installed, Eddie’s responsiveness was exceptional. He inspected the job immediately. I was so grateful for his expertise and professionalism. He and his team did an excellent job, including a follow up 6 month inspection. We have had no faults at all with the lift.As I mentioned previously, we love the lift. It is just what we needed to ensure we can live here well into our senior years.Thank you all at NLE.

Nick Melbourneland

1724978270

Thank you, Eddie Hume.Really appreciated the time Eddie spent with our builder and actual tradesmen in ensuring the lift fitted our limited space from the garage to the Roof Top terrace - 4 Levels.Eddie attended our house what I believe to be beyond what Next Level Lifts would have allowed for to ensure Builder's tradies completed the lift well as per measurements in the architectural plans.One and all appreciated Eddie's attendance, advice and recommendations and Eddies insistence on precise workmanship for the Lift Well.Very much appreciated and thank you Eddie!

Toni B

1724930176

I had an excellent experience with Next Level Elevators. Trent was highly professional in managing the sale, James ensured the installation was coordinated seamlessly, and Bakhos delivered exceptional service. I highly recommend

Cheryl and Clive Miller

1724917696

We’re in our 70’s and enjoying the convenience of living in our four-level converted warehouse on the edge of Melbourne’s CBD. Our only reservation was “Would the stairs be a problem in the future?”We have solved our problem with an Eltec elevator supplied and installed by Next Level Elevators.The elevator is a brilliant piece of engineering, designed and manufactured in Italy to meet the requirements of residential installation. The traction system employs an energy efficient counterweighted electric motor driven belt drive. The shaft and cabin are of anodised aluminium frame with glass panel infill – attractive, no maintenance and doesn’t block the light.Retrofitting the elevator into the existing building’s cramped and irregular shaped air/light shaft was a challenge which Next Level’s installation team completed admirably.The lift has been in use for a year now. There have been a few minor problems with shaft door locks but Next Level‘s well trained maintenance technicians have sorted the problems.We can highly recommend both Next Level Elevators and Eltec for the quality of the product and installation. Next Level have been responsive and good to deal with throughout.

Stephen Bolonis

1724910174

Great service and quick install. Product also is fantastic, highly recommend. Eddie was amazing to work with and arrange all lift service needs.

Jan Boffa

1724904647

Bakhos is a very good maintence man.

Chris Taylor

1724904491

A very quick and appreciated response time from NLE. A special thanks to Chayse for a professional service. We highly recommend NLE and applaud their skills and services provided.

Peter Anbar

1724883227

Eddie and team were very easy and great to deal with.Highly recommended for all future lift projects.Pleasure having the guys doing work on our job.

Steven Vojvodic

1724836463

Had a lift installed on a new development at Caringbah South. Couldn't be happier with the professionalism, quality and after service care. Great company to deal with, would definitely use again on my next project.

Howard Duncan

1724794216

Both us and our builder were very impressed by the ease of the installation process. Eddie Hume was available to answer our questions along the way and made it quite simple. The lift itself is amazing and exceeds our expectations for a home lift.

Origin

1724747921

Lift needed servicing after botched solar installation. James reponded in a timely manner, quickly identified the issue and restored service efficiently and professionally.

Allan Tadich

1724732051

On reflection my experiance with Eddie and his team at Next Level was excellent. I could not be happier with our lift. Thanks again guys. Regards Al & Sophie

Joel Rowland

1724729462

I recently worked with Next Level Elevators to install an elevator in a three-storey home in Doncaster. Great product and even better service from Eddie and the team.

Smart Build South Coast

1724727572

Great communication and great product.Highly recommend.

Johnny El-Fahkri

1724725506

Great experience from start to end. We dealt with Eddie Hume and he did everything he could to me and the clients happy at all times. Installation process was quick and easy with Eddie in charge.

Ahmad Dandan

1724723171

"Next level, Literally". I recently had the pleasure of working with James from next level elevators and was surprised by his calm and professional approach. The site was delayed due to unexpected issues which in turn lead to frustration by certain tradies. That was definitely not the case from the team at next level elevators. I highly recommend them for their outstanding service, attention to detail, and dedication to customer satisfaction.

Dai Chen

1724717662

We have our lift installed by Next Level and the whole process is seamless and stress free. The team, including Trent, Bakhos, Dan and James, has provided us with exceptional customer service. We highly recommend their services.

Angelo Lo

1724716003

Good workmanship, James was great to have it installed smoothly.

Dale Roberts

1724714716

We have installed a number of lifts with Next Level over the past few years and they and in particular Eddie Hume and the installation team have been terrific to deal with.

Nadia Totham

1724665564

Next Level Elevators recently installed a lift in our new home. From the initial meeting to establish ours needs through to the design and finally the installation, the process was thorough and professional. Our contact Eddie was wonderful to work with, very personal and clearly took extreme pride in his work and relationship with customers.Look no further if you wish to explore installing a beautiful lift in your home.

Allan Tadich

1724662752

The installation went very well. Eddie the project manager was very prompt and efficient. The only issue I had was with the accounts department sending far too many invoices. By and large I was very happy with my dealings with NEXT LEVEL.

jordan bellagamba

1724390698

I had Next Level Elevators install a lift on one of our school projects. I dealt with Eddie who provided an outstanding service. His expertise and effort towards the project was second to none from pre-construction through to hand over. I highly recommend Next Level Elevators and Eddie for all Lift and Elevator needs.

Kevin Shaw

1724388813

Great experience working with Eddie Hume, lift went in as planned with no issue whatsoever. We love our new lift - thank you Eddie and the team!

Russell Allen

1724375730

James serviced our lift today, punctual, efficient and took the time to explain what had to be done and why. Very happy

Bartosz Ciurej

1724369475

Karl's knowledge of these lifts is fantastic, he is such a pleasure to have on site. Nothing is to hard for him and is helpful with any request. Can't wait to get another lift installed. We'll done

Gayle Giuffrida

1724304197

Ron Duck

1724229364

Very pleased with the lift installation workKarl was very professional & component

Julie Arnall

1724123840

Three Pigs homes and Developments is delighted with the service provided by Justin Hammond. He has been swift to respond to all email correspondence and is happy to talk personally on the phone. Great way to do business, super helpful.

Karl Effenberg

1723694692

Bakhos has attended to our lift several times and found him to be polite and very professional

EL CHINO LIGHT

1723534751

He is the best guy and best service recommended, thank you Bakhos

Richard Schmidt

1723340525

Backhoe was the technician who attended for our regular service. He was extremely friendly, efficient and an asset to his company

Stella Zhang

1723255241

High quality of the lift, and the service was excellent, Eddie took time to guide us how to use it and check everything, glad we worked with them for the project in Glen Waverley

Sandy Elliot

1723011102

Well Don Bakhos

Adam M

1720746929

Our business, Constructing Spaces Pty Ltd could not be more impressed with the work of the installer Karl at our most recent project in Hawthorn, Victoria. A true professional that took the utmost pride in his work and was a pleasure to deal with. Thanks Karl. Great work.

Fynn Cortiula

1720083138

Bakhos was very helpful

Arvin Rasta

1719960645

The guys got the job done with no hassle. Mark the installer was professional and handy with providing information during install to make it run smooth

Rob Sherring

1717732079

Installation fantastic service & maintenance likewise. I recommend this company wholeheartedly.

Kylie Pearson

1717407940

Mitch is very polite, helpful and communicates with you during the whole process. What a wonderful person to have working for your company

Alexandra Rowell

1717150873

We had Bakhos servicing our lift and we are very happy with the service he performed.Bakhos is professional, knowledgeable and friendly.Another reason I like Bakhos to service my home lift is because for any reason I cannot be home on the day my lift is due to be serviced my mother is able to communicate with him as he speaks Spanish! That’s a bonus!! as my mum’s English is not that good.😃 Excellent!!

wayne dickie

1716873682

As usual great service today from the technician. Explained the issue and resolved with minimum fuss.

John Messenger

1716439871

Very professional and a great team. A fantastic result. Thank you.

Thomas Scott-Harvey

1716427242

Good blokes. Nice and neat work. Karl was a delight to have on site.

Jack Holmes

1716427052

Karl was a fantastic installer! Hopefully get him to install my next lift!

Wayne Jones

1715235834

Mitch attended to service our lift today. He’s always happy, enthusiastic about the product and an absolute pleasure to deal with.

Cheryl Hann-Woodlock

1714953774

There were BIG issues with communication and securing dates with this company. The office staff were often rude.I had a delivery of equipment sent without prior notification. This became problematic as it couldn’t be moved and was in the way with renovations.Finalisation of the installlation was delayed 2 months due to late arrivals of the equipment from Italy. I paid a deposit in may and finally was able to use the lift in January.The office made it VERY CLEAR they did not appreciate being called about delivery dates, installation dates.I had been informed the lift installation would be 3 months. It took over 7 months to have a lift one could use.The lift is good,,,,,but the service was AWEFUL from the office staff.Lack of communication is a huge problem.!!!

Luciana Monteiro

1714540022

Nandara was amazing! She really knows her stuff and made the process very smooth. Super friendly and helpful, she made sure I got exactly what I was looking for. Highly recommend her we are definitely going with Next Level Elevators.

Terum Khoomp

1714433226

Communication with Trent was fabulous throughout the ordering process. He was patient, honest and very knowledgeable about all aspects of the lift, which went a long way towards helping us choose the lift and the finishes. Customer service at its finest :)

Matthew Cameron

1714368711

James came out for repair and service today and was fantastic. Explained everything and answered all of our questions.

Ram Subramanian

1713226454

Mitch has serviced the lift yesterday post 6 months of installation, and he is very humble, modest and services the lift to precision. He will keep you updated all the steps, and provide a clear easy to understand lift description.Mitch was the installer too 6 months back and installed to perfection. Refer pics.Next Level Elevator lifts are the most premium lifts in residential space based on my research. Look no further.Eddie, the lead at Next Level is easily approachable, and will help you in all ways to make technical things happen.We were fussy with our install for a flush finish (so that lift is not spotted at all in the house) and zero threshold (for wheelchair access). thanks to next level to make it happen.

Rob Sherring

1713169657

Awesome

Adam Darling

1712880577

shady nassif

1712828241

Trent was great to work with. His service was second to none and the product is to the highest quality. Thank you Trent it was a pleasure.

Elias Lellis

1712707755

Great service and support

Joe Pavlovic

1712635686

Most pleased with Mitch's aproach, sevice and advice. I found Mitch (technician) helpful, keen and capable.

Neil Watt

1712559900

The job was done quickly and cleanly, with a good explanation from Mitch about what the work involved.

A G

1712354415

Always great service. Highly recommended.

Brett Lynch

1711521197

Mitch once again did a great job. He is very friendly and explains any issues thoroughly and clearly.

Jan Monasso

1711413440

We were very happy with the service. Shawn was a delight to work with and the lift is working perfectly. Everything was fully explained and i would recommend this company if thinking of installing a lift

William Duncan

1711408506

Marcos the technician rang and introduced himself prior to arrival and was friendly informative and helpful when at the job . We managed to fix the issue of phone / NBN because of him

Libby Petersen

1710630935

We were very happy with the service we received. The lift works beautifully.

Anne Davis

1710323177

On time . Polite. Difficult problem identified and remedied with easy to understand explanation . Very efficient

Ian

1709724347

Excellent warrantyservice call from Mitch.

vicki nolan

1709059091

Next level lifts are great and the whole process has been easy. Mitch our service guy is extremely knowledgeable and helpful also very pleasant and communicative letting us know exactly when he will be arriving- pleasure to deal with.

Clare Bear

1709029788

Next level elevatorsGood company to deal with.Annual service done for a cost.Nice to know there close by in case of an emergencyMike and Clare

Antony Ridley

1708293951

Ray Vella

1707373959

Very prompt and polite Mitch explained things as he serviced very happy

Gail Robson

1707352553

Our lift service man was extremely helpful and is very pleasant to have in our home

Mark Edmonds

1707279051

Mitch did a great job servicing our lift. Next Level very professional from booking service to timely action.

Beverley Nutt

1706600359

Very happy with Next Level Elevators, there professional and friendly staff are always informative, and understanding of clients needs.

Beverley Nutt

1706508044

Very happy with lift service today, Mitch very polite and professional

Frank Lawler

1706502265

Jason was great very thorough and informative

Ian Sheen

1705970785

Service was completed extremely thoroughly. Mitch was spot on with timings. Communicated all he did and very clean. A pleasant experience without any of the usual “Tradey” attitude.

Shaun Storer

1705569598

Had our lift for 4 years and has been serviced by Mitch for the past two services. Very happy with the service Mitch supplies, he explains all that he is doing and if anything needs to be replaced or checked he is all over it. A good fella to have working on our Lift.

Jess and Nic

1705280338

Prompt no fuss service. Very polite and knowledgeable

John Sinclair

1704411376

We had a prompt response from next level elevators when our lift melfunctioned after a power outage.And the technician expertly solved the problem.

Marita Scott

1704337223

Mitch was efficient and friendly. Clearly explained what had been done.

Peter V'landys

1703198071

Niall outstanding.Servicemen who attended also exceptional. The staff are a credit to the company. From my experience this will drive sales.

George Yu

1703112913

Professional service

Alan Adams

1703028296

Lift installation and followup service cannot be faulted. Very professional and easy to work with. Lift is smooth and relaible.

lance fernando

1701921270

Pleasant and friendly staff who carried out the service

Chris Chandler

1700879476

Always a pleasure to have Mitch carry out periodic services on our Next Level lift. Always has a smile, so friendly, really knows the product and takes time to answer my questions.

A J Tsiantas

1700438076

Wonderful experience with next level elevators from our initial consult to install and to servicing. All the team has been great to deal with from Eddie to Mitch with commissioning and servicing.

Peter Tate

1699922633

Prompt, friendly service from Mitch

Brian Corney

1699580812

Mitch, as always, did a careful and comprehensive safety and service check of our elevator.

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