News Archives - Next Level Elevators

Next Level Elevators receiving an award.

News

September 16, 2022

Next Level Elevators Wins Small Business Champion Award

Next Level Elevators has taken out the 2022 Business Growth award in a highly competitive…

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News

May 14, 2021

Next Level Elevators – Moving towards a more sustainable future

Next Level Elevators have been early adopters with regards to fully electric lifts in the…

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5.0

Based on 1020 reviews

Next Level Elevators - Home Lifts + Home Elevators (Sydney)

5.0

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Tyson Rattle

1742853960

A terrific experience dealing with Next Level Elevators from the moment we engaged with them through Peter Burns and Adam Darling through to full project management and installation overseeing by Eddie Hume. Product is exceptional and they delivered everything they said they would. Highly recommend!

Berislav Crnkovic

1742542896

Professional and friendly

ThisMansBazza

1742254597

I haven’t been here, but goddamn this name is genius. Good stuff.

Tyler Duffield

1742199748

Professional, knowledgeable, and took the time to understand my needs. The installation was seamless, with Ryan working efficiently and keeping the area clean. His attention to detail was exceptional, ensuring everything was perfect before leaving. I highly recommend Ryan and Next Level Elevators for anyone needing a lift installation.

Ron Duck

1741841640

The first service went fine as no real issues

Scott Christie

1741221887

Professional and friendly service as always from technician Jason.

Peter Howard

1741154269

great product, prompt response, knowledgeable service, our next lift will be next level

Ross Barber

1741149594

Great service Kai … Thankyou very much very knowledgeable

Anita Swift

1741051114

Technicians are a cheerful, polite, friendly pair who go out of their way to help customers and make sure everything is working well.

annabelle isaacs

1740980193

Kai was very helpful and a pleasure to have worked on the elevator at our home hopefully we have him back for the next service

Nazih Abbouchi

1740539229

I recently had an amazing lift installed in my home, and I couldn't be happier with the entire experience especially from Eddie! From start to finish, the customer service was outstanding—professional, friendly, and always willing to go the extra mile to ensure everything was perfect. The installation was seamless, and the quality of the lift is top-notch. It has truly made a difference in my home, both in functionality and convenience. Highly recommend this company to anyone looking for a reliable and high-quality lift solution.

RONNY

1740441718

Nandarra was a great first impression for the company. We were Initially told lift would not be in before Xmas, (by installation team) however, since then absolutely amazing service. Craig said he would send his best and he certainly did, Matthias was an amazing installer...he was incredibly professional and just 'got on' with the job. Subsequent workers on the lift have been equally good. The lift itself works well, and we are very very happy customers. We were told to use easy living lifts, however, their process seemed long and onerous (friends had to wait about 10 months) and Next Level actually had standard lifts onsite in Australia...we are so so glad we used this company.

danny wannous

1740440958

From start to finish, Trent has made the experience of buying a lift for my home. Amazing and seamless and would highly recommend the team. At next level elevators!!! Thanks, Trent

Ilyas Sheikh

1740095884

Excellent service. Michael is extremely wonderful guy with a very helping attitude.

Hannah Walsh

1739084912

Everything ran smoothly from start to finish and I can’t speak highly enough of James N and the team!

Declan McConville

1739084524

James N and the team were a great help throughout the project!

Graham Foster

1739084456

Thanks to James N for all his help on the project!

Ardross street Cafe

1739002747

Bakhos did not just fix the problem, he also performed a thorough inspection to ensure everything else was in working order. Very appreciated mate will use your service if needed in future. Cheers

Scott

1739002518

Shout out to Bakhos who went above and beyond to ensure we were satisfied with the repair and we understood how to maintain the elevator going forward.

liam

1738995382

I was in need of some advice and Backhos was friendly, approachable and took the time to explain the issue and repair process clearly.

Akira Kelly

1738995155

My experience with next level elevators was a great one thanks to Trent. He was very attentive to every one of my needs and preferences, ensuring I got exactly what I was looking for. Thank you Trent. Would use again.

Summer Whitla

1738994702

Overall pleasant experience with Trent who was incredibly knowledgeable regarding all products and services offered here. He helped me make an informed decision without feeling rushed and took the time to explain things to me in a way in which I understood. Thank you Trent

James-leigh Smith

1738908076

I feel super valued as a customer thanks to Trent who treated me with high level of respect and showed amazing professionalism with constant checking on my needs as a client and reassuing me multiple times through every step of the process, thank you Trent and i will be coming back to do more buisness with you mate.

Lee Kirkwell

1738907665

Modern technology has really expanded my mind because who would of thought a lift would have so many good features, though the manual was a little overwhelming Bakhos really made it clear how to operate it without hesitation and took extra time out of his day to show me personally what to do. With my movement issues I really thank Bakhos and Next Level Elevators!!!

Greg Adams

1738907278

Trent was a life savor without him our builder would of had some issues but his knowledge helped quickly resolve these issues and explained to the rest of the trades team what needed to be done which made everything go so smooth.

Jeremy James

1738906543

Bakhos left our area perfectly clean and tidy and showed great commitment and respect to the space, while not disrupting our day-to-day operations; I really appreciated how above and beyond he went for me and the team, even making sure that the installation area was spotless afterwards.

Lauchlan Swann

1738906294

Trent was incredibly knowledgeable with the products and services that Next Level Elevators offered while also not coming across as a pushy salesman. Because of this he made me incredibly comfortable and I'm recommending anyone to speak with Trent.

Susan Luber

1738834550

Great place. I’m very happy with the service. Nandarra was very patient when answering questions and did so clearly and concisely. I’d definitely recommend

George Polemicos

1738833275

Very pleased with the works carried out by Jye, very clean and professional.

Thomas Bradley

1738826431

Dealt with Trent and made the whole experience easy with his knowledge and easy going attitude which made the decision to go with next level elevators incredibly easy. A++ and would recommend anyone to speak with Trent in regards to any queries or questions.

Lachlan Ellis

1738825914

Bakhos was great at keeping the work area clean and tidy, it shows he puts a lot of respect and effort into his job and that really shines through and why I will always come back and deal with Bakhos and the team.

Simon Welsh

1738825248

I had a lot of specific needs when I came to Next Level Elevators, ones that I've had other companies struggle with but i got to deal with the fantastic Nandara who provided a solution to every need and problem I had; and will 100% going to come back and use Nandara as her personal touch was greatly appreciated.

Helen Winter

1738732531

We recently moved into our new home on the Central Coast of NSW, after knocking our existing house down and re-built to include a lift. We are very happy with the lift and a part of our great experience is dealing with the skilled team at Next Level Lifts. They are always so helpful. I highly recommend Next Level Lifts if you are contemplating putting a lift in your home.

Becky Baseley

1738480326

James N couldn’t have been more helpful, thanks so much

Annabel Mansfield

1738480285

Thanks James N for all your help. Highly recommend

Marie Andre

1738479166

Trent made the buying process effortless with his clear communication... he provided all the details upfront making everything smooth and straightforward... his professionalism and efficiency were truly appreciated...

Josh

1738479067

Nandara was incredibly helpful onsite ensuring our builder and trades had clear requirements.. communication was precise preventing any confusion and keeping the project on track.. professional, proactive and made the entire process smooth... Highly recommend..

Rachael Irvine

1738478430

Thanks James N for all your help!

Lauren McFarland

1738478427

Thanks James N for the smooth project! :)

Chris Lee

1738477787

i recently had an incredible experience with next level elevators, and i can't thank nandara enough for her exceptional service. she was incredibly proactive in finding solutions that perfectly fit my needs, taking the time to understand my requirements and offering tailored recommendations. nandara went above and beyond to ensure my satisfaction, making the entire process smooth and stress-free. her dedication and professionalism truly set next level elevators apart. i highly recommend them to anyone in need of elevator services

Daniel Lam

1738477551

i recently had an excellent experience with next level elevators, thanks to trent! he was incredibly knowledgeable about all the products and services, patiently answering all my questions and guiding me through the options. what stood out most was how he helped me make an informed decision without ever making me feel rushed. trent’s professionalism and expertise made the entire process smooth and stress-free. i highly recommend next level elevators, especially if you’re looking for personalised, top-notch service. trent truly went above and beyond!

Annabel P

1738477303

Thanks to James N and the team for a wonderful project!

Rowan O'Connor

1738474175

Thanks to James N for a very smooth project we are so happy!

Mark Dempsey

1738464386

Thanks to James Nicholson for all his help with the project! Highly recommend!

Jamal Ibrahim

1738217995

Chase was prompt, friendly and did the job almost without us noticing. Very efficient worker and would use again

Catherine C

1738148742

Awesome meeting Trent this afternoon who made this big purchase so less stressful and a lot easier than I thought it was going to be. Thanks 👍

Barchie Elm

1738139655

a massive thank you to next level elevators for coming out and helping us! always a stress free experience with you guys and we're really appreciative of that. especially to bakhos who not only worked incredibly hard but left the entire work area clean and tidy. Showing that kind of respect to the work space aswell as the commitment to the job is vastly appreciated! Will be back in the future!

Miranda

1738135808

Our lift needed a repair at our main office and as expected, 5 star service! Bakhos handled it and arrived on time, and completed it efficiently minimising any disruption to our workplace operations.

Ben Rivers

1738135291

Got our lift repaired recently with next level and Chase went above and beyond to ensure we were satisfied with the job! On top of that he stayed around to share tips and info for maintaining our home elevator forward. Thanks!

puujee gerelmaa

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rhianna costello

1738053155

Conor did a fantastic job with the lift installation. He was polite, professional, and left the area spotless. Much appreciated!

nicole nally

1738052950

Conor provided excellent service during the lift installation. He was courteous, efficient, and ensured everything was cleaned up beautifully. Thank you!

Rebecca Hurley

1737875708

Can’t recommend these guys enough, Craig was so knowledgeable and went the extra mile to make sure the installation process was seamless and caused the least disruption for us. Super efficient and great value for money, 5 star service from beginning to end! Thanks again Craig!

Sandrine Yedalian

1737873819

Craig was amazing to talk to and deal with thank you!

Stephanie Kerby

1737793900

Excellent experience with Craig - very helpful and professional. Cheers! Highly recommend!

Kamau

1737793702

Shoutout to Trent for always being there to answer any questions I had. His availability and helpfulness definitely make a difference. I vouch for Trent anytime and will always recommend him to everyone, a real professional.

Jaj Bjorn

1737791492

I want to extend a big thank you to Bakhos for taking the time to thoroughly explain and demonstrate all the features of our lift. His patience and detailed walkthrough made sure I understood how everything works, which gave me great confidence in using it. I really appreciated how Bakhos took the time to answer all my questions, no matter how small. Bakhos' professionalism and expertise were evident throughout, making the entire process smooth and informative. I’m grateful for his excellent service and attention to detail!

Lydia Weaver

1737787016

Thanks for James Nicholson for all his help throughout the project I highly recommend!

Harry Foster

1737784063

Had a great experience, James N was fantastic. Polite and attentive, would definitely recommend

William Perceval

1737784015

James N was unreal. Super good service would definitely recommend!

Katherine Fowler

1737697263

Worked with Next Level Elevators recently and dealt with Craig and he was a superstar! Really appreciated his great customer service

Laura Murray

1737682070

Excellent experience in dealing with Next Level Elevators. Especially Craig who was professional and friendly. Could not fault and highly recommend.

Philippa Schapper

1737661778

The service technician was courteous, clean, competent and respectful and achieved completion of the task in a timely fashion

ryan barrow

1737631606

A 10/10 from start to finish. So happy with our new lift. Our installer Scott did a remarkable job.

Stephen Fisher

1737627038

Michael Petrovski Service Technician, repaired our Next Level elevator today. We found Michael knowledgeable courteous and very polite.

Rachael Bennett

1737534136

Trent provided outstanding service and truly went above and beyond to help us. He showed us the nicest finishes, offering expert recommendations that perfectly matched our vision. Thanks to his guidance, our lift now looks absolutely amazing and far exceeds our expectations. We couldn’t be happier with the final result and the seamless service Trent delivered.

Peter Do

1737529714

N. Viera was a lifesaver onsite! He jumped in and explained everything to our builder and the other trades, making sure everyone was on the same page. It really helped clear up any confusion and kept things moving smoothly. Couldn’t have asked for better support throughout the whole process!

Pete Ferguson

1737526410

Massive thanks to Hannah from the service team who went above & beyond to help me this week.

Isaac

1737516845

Great lifts, Scott did an amazing job was really fast and professional

Vin Duggan

1737509744

Michael Petrovski serviced our Next Level Elevator today. We found him to be a very pleasant person with really good interpersonal skills. He was very professional in his approach to his work. He completed his service without any fuss and explained what maintenance was required and how he had attended to them. He added that the lift was in excellent condition.Thanks Michael for taking your time to explain things to us.

Utkan Yildiz

1737481943

Love the new lift. The whole Next Level team team are great and excellent to deal with. Special mention to Scott for his excellent work.

Dan R

1737420684

The team at next level were all very professional and courteous. Installer Scott did a great job on our lift. Highly recommended !

Danvas Otachi

1737299341

After encountering a power outage, I contacted Chase at Premium Home Elevators for help with resetting my lift. His prompt and efficient service made the process swift and easy. It's comforting to know that their team is dependable and prepared to assist when unforeseen problems occur. I appreciate Chase for his outstanding support!

Huncho BIGMAN

1737290814

I had the pleasure of working with Mrs. Vieira at Premium Home Elevators, and she was fantastic! She guided us through the selection of finishes, helping us choose the most beautiful options to make our lift look amazing. The attention to detail and expertise she provided made the entire process enjoyable. I highly recommend their services for anyone looking to install a lift.

Daniela Krstevski

1737108492

Outstanding Lift Installation Experience!We couldn’t be happier with the service provided by Eddie from Next Level Elevators. From start to finish, his professionalism and expertise were unmatched.The team were highly skilled and ensured that every detail was handled with care. They took the time to understand our needs and provided a solution that perfectly complemented our beachfront home and delivered a flawless installation.Eddie's communication throughout the process was excellent— he kept us informed every step of the way, answered all our questions.The lift itself is both functional and stylish, seamlessly blending into our home’s design.We’re also impressed by their commitment to post-installation support, offering maintenance plans and quick assistance whenever needed.We highly recommend Eddie from Next Level Elevators to anyone looking for reliable, professional, and top-notch lift installation services.Thank you for making our home more accessible and enhancing our living experience!

Pete

1737012393

Absolute top class service from Nandara and team , precision, professionalism and perfection to the highest standards, couldn't find a fault even if you wanted .. highly recommend checking thses guys out, 💯👏

Faith Richards

1736938231

a special thanks to Trent, who went above and beyond on-site to clarify requirements with our builder and other trades. His expertise and clear communication ensured the installation process was smooth and efficient. Trent's attention to detail and willingness to collaborate with the team made all the difference. The lift works perfectly, and we couldn’t be happier with the outcome.

mercy tuei

1736937714

I called and a guy called Chayse and he helped me professionaly and reliably over the phone after hours to help me fix up my lift. I'd recommend Chayse consultation services as the best.

Oscar Frank

1736670782

Next Level Elevators is a standout company for their exceptional professionalism and commitment to customer satisfaction. Trent's on-site assistance was invaluable in clarifying requirements for our builder and coordinating seamlessly with other trades. His clear communication and problem-solving skills ensured the project progressed smoothly and without delays. The company's dedication to delivering tailored solutions truly set them apart.

Will Anderson

1736670348

We couldn’t be happier with the service provided by Next Level Elevators when Bakhos commissioned and handed over our new lift. From start to finish, Bakhos was incredibly knowledgeable and attentive, ensuring that the installation went smoothly and on schedule. He took the time to walk us through the features and maintenance of the lift, making sure we felt confident and comfortable. The entire process was seamless, and we’re thrilled with the final result—highly recommend their services!

Sam

1736669850

I had an excellent experience with Next Level Elevators after a recent power outage left our lift out of service. Chayse was quick to respond and reset the elevator swiftly. He explained the process clearly and made sure everything was working smoothly before leaving. I truly appreciate the fast and reliable service—Next Level Elevators exceeded my expectations!

Ramiz Boulos

1736569120

I had a fantastic experience with Next Level Elevators, thanks to Bakhos' excellent service. Bakhos upgraded my lift phone to 4G, and the process was seamless and efficient. He took the time to explain everything clearly, ensuring I understood the benefits of the upgrade. His professionalism and attention to detail were truly impressive. The improved functionality has made a noticeable difference, and I couldn’t be happier with the results. I highly recommend Next Level Elevators and Bakhos for their exceptional service and expertise!

Sam

1736046397

Great service, provided me all relevant information and ensured I was looked after through this whole proces. Trent in particular was really helpful and remained professional throughout the whole consultation. Cannot reccomend Trent any more as his service is exceptional. Make sure to ask for Trent if you intend on visiting as he will definetely help you out!

Tony Seraro

1735797232

Chase provided us with an exceptional experience. He was thorough in explaining and demonstrating all the features of our lift, ensuring that I understood every detail. Chase's clear communication and patience made the entire process smooth and enjoyable. He's a credit to Next Level Elevators and I wouldn't hesitate to recommend them to anyone who's in need of a Elevator installation.

Kyle Letermen

1735796499

I want to extend my sincere gratitude to Trent from Next Level Elevators for his outstanding assistance on-site. He was incredibly helpful in clarifying requirements with our builders and other trades, ensuring that everyone was aligned and on the same page. His clear communication and proactive approach made the process much smoother, and he was always available to address any questions or concerns that arose. Trent’s and attention to detail were invaluable in keeping everything and everyone on track. I highly recommend his and Next Level's services and expertise for anyone looking to ensure a seamless project.

bob

1735795555

I had the pleasure of dealing with Mrs. Viera at Next Level Elevators, and I couldn't be more impressed with the level of service she provided. She took the time to offer us a tailored proposal which was both insightful and aligned perfectly with our needs. Her attention to detail and was exceptional in every aspect. On top of that, the review was completed in a very timely manner, which we truly appreciated. Mrs. Viera's professionalism and dedication made the whole process smooth and efficient. I highly recommend Next Level Elevators!

Tess Mitchell

1735566760

Matt was super lovely to deal with and did a great job. Very happy customer.

Anum Kamal

1735542853

A big thank you to Trent from Next Level Elevators for his outstanding service! Trent was professional, friendly, and went above and beyond to ensure everything was perfect with our new lift. His expertise and attention to detail gave us complete confidence throughout the process.It’s rare to find someone so committed to delivering top-quality service, and Trent truly stands out. We’re extremely satisfied with the final result and the seamless experience he provided.Highly recommend Next Level Elevators and Trent for anyone looking for excellent service and a flawless lift installation process!

Mohammad Atahar Hossain

1735542549

Next Level Elevators, and particularly Chase, have truly exceeded our expectations. From the handover of our new lift to the commissioning process, the service was impeccable. Chase demonstrated exceptional professionalism, knowledge, and attention to detail, ensuring everything was seamlessly installed and ready to operate.The entire team at Next Level Elevators was reliable, responsive, and went above and beyond to deliver a product and service that met our needs perfectly. Their commitment to quality and customer satisfaction is evident in every interaction.Highly recommend Next Level Elevators for their top-tier service and dedication to excellence.Thank you, Chase and the team, for making this such a smooth and positive experience!

hannah johnson

1735542355

Amazing experience having a lift installed in my new home. Trent assisted On-site with clarifying requirements to our builder and made the process so seamless and stress-free! I can't recommend enough.

Katie Ryder

1735293077

Always great dealing with contractors but actually I had a good time with this lot. I was assigned to Bakkos who helped to upgrade our lift with a 4G phone system, and the experience was outstanding. Bakkos showcased impressive technical knowledge and expertise throughout the entire upgrade process.From the initial consultation, Bakkos provided a detailed explanation of how the 4G integration would enhance our lift's communication capabilities and overall performance. He meticulously guided us through the technical requirements, ensuring compatibility with our existing systems, and explained the benefits of improved connectivity and reliability.The upgrade process was seamless, thanks to Bakkos’s organized approach. He managed all aspects of the installation with precision, demonstrating a deep understanding of both the hardware and software involved. After installation, he took the time to walk us through the new features, addressing any questions we had and ensuring we felt comfortable navigating the upgraded system.I am thoroughly impressed with the professionalism and technical acumen Bakkos displayed. If you're considering upgrading your lift's technology, I highly recommend reaching out to Bakkos for his expertise. Thank you, Bakkos, for making this upgrade a success!

Goddess Persephone

1735292305

Im a big fan of thid group and I recently had the pleasure of working with Chase from Next Level Elevators, and I couldn't be more impressed with the level of service I received. Chase took the time to thoroughly explain the entire lift installation process, making what could have been a daunting experience feel easy and straightforward.He was patient and attentive, ensuring that I understood all the details, from technical specifications to maintenance tips. His clear communication and deep knowledge of the products really made a difference. I felt supported and confident in my decisions thanks to his guidance.Overall, I highly recommend Next Level Elevators, especially if you get to work with Chase. His dedication to customer service and expertise is truly commendable. Thank you, Chase, for your exceptional support!

Katie

1735291789

Looking to transform your home with an in home elevator? Let me tell you, this experience has been a complete game-changer! From seamless installation to outstanding coordination, everything was top-notch.The lift itself? Compact, sleek, and powerful—perfectly designed to fit in tight spaces without compromising on performance. Whether you're navigating multiple floors or just need that extra boost, this lift delivers—quiet, smooth, and reliable.But what really made the difference was Trent S. His coordination with our builders was nothing short of exceptional. He took charge, ensuring the project stayed on track, handling all the technical details, and providing constant updates. Trent was always available to answer questions, making sure our builders had everything they needed. His proactive approach meant no delays, no confusion, just flawless execution.In short, if you're considering an in-home lift, this team (and Trent in particular) is your go-to. The lift works perfectly, and the service? Second to none. You won’t be disappointed!

Alexandra Donaldson

1734860782

Great experience with the next level team, service was good and Ryan was very helpful. Highly recommend

Oliver Tallent

1734757542

Exceptional service from start to finish, can’t thank Ryan enough. Thanks for the work.

Jamie Aulert

1734653047

Great service from the next level team, Ryan was especially helpful throughout

Deni

1734606232

We were already thrilled with our lift from Next Level Elevators, but they went above and beyond.Bakhos surprised us with a complimentary upgrade to a 4G phone in our lift.This unexpected bonus has significantly improved the connectivity and call quality, making it even more convenient and reliable.We are so grateful for Bakhos's proactive approach and commitment to exceeding customer expectations. Next Level Elevators truly sets the standard for outstanding service and we wholeheartedly recommend them!

Desmond Hoetomo

1734604952

I would like to thank Mrs Vieira for her First class service at all times helping us with our client inquiry, thank you so much guys

Bb Bnn

1734595691

Chase did a great job servicing our lift—efficient and thorough!

Phebie Taylor-Bush

1734595554

Trent.S clarified requirements on-site, making everything run smoothly!

Slimy

1734595357

Bakhos helped us over the phone after hours—quick, professional, and a lifesaver!

Kruti Patel

1734504102

Ryan J helped setup lifts at my house and he did a great job. Fair prices, came on time and was very kind to talk to.

ciara o brien

1733637517

James N and the team looked after me so well from start to finish, thank you so much!!

MBBU

1731392213

It's been a pleasure working with Ian and the team again at NLCL as the builder for jobs at Thornlands and Kingston they are professional and knowledgeable, communicate well and the obvious choice for a lift.. High quality lift? call NLCL

Goerge Frame

1730941128

Next Level Elevators is hands down the best in the business! A huge thanks to Mr Sainsbury, who made the entire process a breeze & was beyond a huge help in picking what was right for us. I can't say I've ever had such exceptional customer service before anywhere. ⭐

Amanda Farrell

1729652113

James Nicholson and the team provide a premium service and product, highly recommend.

Sunset Pier

1729628689

Great service from Trent and the Next Level Team! Highly recommend!

Sandra W

1728369221

Very positive experience with Next Level Elevators. Very friendly staff. Eddie and his team are extremely helpful.

Danny H

1728176015

Next level elevators were amazing to deal with. Very friendly and helpful staff. Eddie and the installation team made life very easy.